FAQ
Frequently asked questions
About NSE Monitor
What is NSE Monitor?
NSE Monitor is an investment education and support service for people in Kenya who want to understand the Nairobi Securities Exchange and make informed decisions.
Who is it for?
Beginners, first-time investors, people who already save and want to grow their money, and anyone who wants a clearer picture of the risks before investing.
Do I need a lot of money to start?
No. You can learn first at no cost, and you decide when and how much to invest. Start with money you can afford to lose, and keep your emergency savings safe.
Is this financial advice?
No. We provide education and research-based guidance. We do not guarantee returns, and you remain responsible for your own decisions. For advice about your personal situation, speak to a licensed adviser.
The ebooks
What ebooks do you offer?
A series of Kenya-focused guides: Safe Income and Savings, Managed Funds, Listed Market Investments and Derivatives Made Simple. Each one is written in plain language for beginners.
How much do they cost?
KSh 299 per ebook.
What format are they in?
PDF, which opens on any phone, tablet or computer.
How do I get my ebook after paying?
After your M-Pesa payment is confirmed, you receive your downloadable PDF right away. If you don't get it within 10 minutes, message us on WhatsApp.
Which book should I start with?
Start with Book 1, Safe Income and Savings, if you're new to investing. Move on to the others as you gain confidence. Derivatives Made Simple is best once you understand the earlier books, because derivatives carry high risk.
Can I share my ebook with friends?
Each ebook is for your personal use. Please don't share or resell it. If a friend would like a copy, point them to the website.
What if my file won't open?
Message us on WhatsApp with your M-Pesa confirmation message, and we'll help you right away.
Do you offer refunds?
Because ebooks are digital, we don't offer refunds once the file has been delivered. If there's a problem with your download, contact us and we'll fix it.
Services
What is CDS Account Opening Assistance? (KSh 1,499)
Help setting up your CDS account, so you can buy NSE-listed shares. We guide you through the steps and answer your questions along the way.
What happens in an Investment Consultation? (KSh 2,500)
A one-on-one session to talk through your goals and options in plain language. The session can take up to 1 hour, on Zoom or a WhatsApp call.
What is Investment Feedback and Second Opinions? (KSh 999)
A fresh pair of eyes on an idea or plan you already have. We help you spot gaps and risks. We do not tell you what to buy or sell.
What is Portfolio Guidance? (KSh 3,000)
Education and a clear plan for spreading your money across different options, such as shares, money market funds, treasury bills and bonds, based on what you tell us about your goals.
How do I book a service?
Choose the service on the website, pay with M-Pesa, and we'll contact you on WhatsApp to arrange the time.
Are sessions online?
Yes, sessions are held online or by phone.
Payments
How can I pay?
M-Pesa only, in Kenyan Shillings.
Is my payment secure?
Payments go through M-Pesa. Never send money to a personal account or share your PIN. If anyone claiming to be us asks for money outside this website, contact us on WhatsApp first.
Will I get a receipt?
You will get your M-Pesa confirmation message. You will also receive confirmation for consultation orders.
Investing and risk
Can I lose money investing?
Yes. All investing carries risk, and returns are never guaranteed. Prices can go down as well as up, and you can lose some or all of what you put in. Learn first, start small and only invest money you can afford to lose.
Which shares should I buy?
We don't tell you what to buy. Our watchlist and research are for education only. Always do your own research, and consider speaking to a licensed adviser.
Are derivatives right for beginners?
Usually not. Derivatives use leverage, so you can lose more than you put in. Build a foundation with safer investments first. Our derivatives book explains the risks honestly.
How do I avoid investment scams?
Be wary of anyone who promises guaranteed profits, pressures you to act now, or asks you to send money to a personal number. Always check that a firm is licensed by the Capital Markets Authority.
Privacy
What do you do with my details?
We use your name, phone number and email only to deliver what you bought and to answer your questions. See our full privacy policy.